Futoon brings extensive experience to her current role, having previously held leadership positions within FAB’s consumer banking business, including her role as Head of Elite Banking, where she was central to driving the group’s digital transformation agenda.

Futoon has always been an advocate for customers and has been at the forefront of the digitalization of banking services as part of ensuring that banks serve their customers safely and securely. Under her leadership, FAB’s Consumer Business received multiple awards, including: Best Mobile Banking Adaptive Site and Best Open Banking APIs by Global Finance Magazine, Digital Banking Awards in 2021, in addition to winning the MEA Finance Award for Best Mobile Banking Service Implementation. FAB also won The Best Use of Data and Analytics at the Digital CX Awards for Dubai First in 2022, further cementing Futoon’s vision for the bank’s consumer services.

In addition to winning awards for the bank, Futoon has been named one of the Middle East’s Top Women in Banking by Global Money Monitor in 2022 and is the first woman to sit on the board of the Abu Dhabi National Insurance Company (ADNIC). Futoon is the Council Member for Visa and Member for Mastercard MENA Executive Council (MMEC). She also sits on the boards of several prominent companies in the GCC and North Africa such as FAB Islamic, WIO Bank and Bank FABMISR

Futoon holds a Bachelor of Science and Mathematics degree from Al Ain University and graduated from the Executive Program in International Management at Stanford Graduate School of Management in Singapore.