Documents Center Laptop
Document Center

Your one-stop hub for all essential documents



Overview

With the document center, you can now easily access, download, and complete required forms for certain transactions without the need to visit the branch or call the 24-hour Contact Center.

 

How it works:

  • Browse and download the form you need
  • Fill in the required details and follow the instructions
  • Send the completed form to CustomerCare@fabmisr.com.eg from your registered email address to start processing your request

 

What people ask
What is the cards dispute form, and how do I submit it?

The cards dispute form is used to report any unauthorized or incorrect transactions on your credit or debit card. To submit:

  • Download the form
  • Fill out all required details, ensuring you select the dispute reason
  • Send the completed form to CustomerCare@fabmisr.com.eg from your registered email address

Please note that the request must come from your registered email address in order to be processed



How can I enroll in e-statements, and what are the benefits?

The e-statement enrollment form allows you to sign up for electronic bank statements, giving you easy access to your financial records. To enroll:

  • Download the form
  • Fill out your account information and email address
  • Email the completed form to CustomerCare@fabmisr.com.eg from your registered email address

Please note that the request must come from your registered email address in order to be processed


What is the letter issuance request form and how do I use it?

The letter issuance request form allows you to request important documents such as a balance certificate, liability letter, account holder declaration, or clearance letter. To request such letters:

  • Download the form
  • Fill out the form with the specific details of the document you need to be issued
  • Email the completed form to CustomerCare@fabmisr.com.eg from your registered email address

Please note that the request must come from your registered email address in order to be processed